Karin is a non-profit organization. The rent we collect is used for managing our properties and keeping them in good repair. It is important that we collect the rent due to us. If we do not, we will be unable to provide services to our tenants. Your tenancy agreement is a legal contract. If you do not keep to it, we may take steps to end your tenancy. Non-payment of rent can lead to losing your home.
You can set up a standing order at your bank using the following details:
Ensure you name and address is included with your payment to allocate it correctly to your account. Unlike Direct Debit, the amount won’t change automatically if your rent amount changes. You will need to update the payment amount through your bank.
You can pay your rent and service charge using your rent card at any convenience store displaying the PayPoint sign or at any Post Office.
If you haven’t received your rent card, please call the office at 0207 392 9622 to arrange a suitable time to pick it up. The card will be ready to use once you receive it. Please use this method instead of the rent books, which are no longer available.
If you are on a low income or unemployed and have difficulty paying your rent, you may be eligible for Housing Benefit from your Local Authority or Universal Credit from the Department for Work and Pensions to help with your rent. This should be paid directly to Karin. The amount of help you receive depends on your income, family size, and the rent amount. You can ask the Income Officer for more information and advice.
You may also be eligible for other Welfare Benefits such as Income Support or Disability Living Allowance. You can obtain more information from your Local Council, Job Centre, or the Citizen’s Advice Bureau.
0207 392 9622
563 Roman Road London E3 5EL
We are open Monday to Friday
9.30 am – 5.30 pm.
