Paying your rent

Paying your rent

Paying your rent is your key responsibility as a resident. Regular payment is critical to keeping your tenancy. Your rent is due in advance. If you pay weekly or monthly, them you should pay on Monday of the week or month that the rent is due.

It is important that we collect the rent that is due to us. If we do not, we will not be able to provide a service to our tenants. Your tenancy agreement is a legal contract. If you do not keep to it, there are steps we can take to end your tenancy. Getting into rent arrears can be distressing and you can end up losing your home. Don’t let this happen to you.

How your rent is set

We aim to set and maintain rents at a level within the reach of those in low paid employment, while ensuring all our management and maintenance coats are covered.

The rent for each home was set prior to the stock being transferred to Karin. We will give a least 28 days notice to any increase. We will not put the rent up more than once a year, except if you are a new tenant or resident.

Service charge

A service charge means an amount you pay for additional landlord services, such as communal heating and lighting. Service chargers may also cover other things like maintenance of grounds and communal arrears or sheltered housing services.

Not all rented properties have service charges linked to them, but where they exist they are additional charges over and above the normal rent charge and are payable as part, or in addition to, the rent

Things to do to help you get back on track

  • Make a list of all debts and identify the most important that you need to tackle first such as rent, council tax, gas, water, and electricity charges.
  • Write down all your income and expenses and work out a personal household budget to help you decide how much you can afford to pay each of the people you owe money to.
  • Consider seeking advice from the debt advice agency such as National Debt line.
  • Most importantly, talk to your landlord- try to reach an agreement about paying off the arrears, but do not agree to pay more than you can afford.